The business services sector in Poland

Thematic scope

The business services sector in Poland

• Major centres of shared services (BPO/SSC) in Poland

• The dynamics of the development of the sector and the prospects for the years 2016–2020. Consequences for the economy and regional labour markets

• Preferences for investors, the office infrastructure, the availability of staff, and labour costs: Are they still valid assets?

• Service centres: Are they a panacea for the troubles the labour market is coping with? Arguments for and against

• The coveted employee profile. The quality of a workplace in the sector as a challenge for an employer

• Is an outflow of investors from the BPO/SSC sector only a matter of time? The anchoring policy. Evolution of the scope of services provided