AGENDA

Thematic scope

• New rules and phenomena in sales: exchange, sharing and subscription
• The sharing economy: cars, flats and clothes. What will come next?
• Building customer experience: easier, cheaper and in a more exciting way
• New consumers are looking for new solutions
• Innovative technologies and payment models as an offer for a client and as support for traders
• Being Amazon or Uber. The giants set new ways of thinking about business