AGENDA

Thematic scope

Retail in the digital era

Technology at the service of commerce, or artificial intelligence holds all the cards. Digitally loyal – data knows better what the consumer wants to buy. Social commerce, or e-shopping made even easier. Omnichannel – multi-channel communication, service and sales.

Sustainable e-commerce

Sustainable shopping – the challenge of a new era of consumerism. Environmentally friendly products; packaging and second-hand goods. A climate-friendly supply chain: warehouses, parcel machines and couriers all fight for low emissions. Green logistics - green warehouses. New warehouse locations and technologies.

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