EEC 2019

Automation and robotics in advanced services

15 May 2018 • 15:30-17:00 • Conference room 8

Thematic scope

  • A new wave of development of business services centres and outsourcing (BPO, SSC)
  • Employment costs are mounting – an opportunity for automation and robotisation
  • Where will a robot be unable to help? Advanced services that require specialist staff

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