The future of the BPO/SSC sector in Poland and Europe

11 May 2017 • 11:30-13:00 • conference room 6

Thematic scope

The future of the BPO/SSC sector in Poland and Europe

  • Development of the business services sector in Poland and across Europe. Rising centres and development directions
  • A new challenge – human resources. Required skills and their availability. How to manage limited resources?
  • Have human resources become a barrier to growth? New locations mean new employees
  • Reserves in the labour market? The role of recruitment, training and motivation
  • Infrastructure and commercial real estate versus sector expectations
  • Where is the BPO/SSC sector headed? The latest trends, internal evolution of industries, process automation
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